Customer sends a message
LIST shows the projects connected to their WhatsApp number. They select one and describe what they need.
WhatsApp-powered service operations
From customer message to work completed.
Customers create requests through WhatsApp. Your team schedules and manages the work in Fuatilia, while customers receive clear updates at every important step.
Built by Beno Group for dependable customer follow-through.
One connected workflow
A clear path from WhatsApp to done.
Fuatilia creates the work
The request is assigned to the right company, project, and company-owned project. Your team is alerted immediately.
Your team schedules it
Time suggestions respect working hours, rest blocks, dependencies, and previously scheduled work.
Customer stays informed
Customers can check status, add comments, or send reminders using their Fuatilia ticket number.
One source of truth
Customer communication without losing operational control.
- Company → project → company-owned project structure
- Manager alerts, browser pop-ups, and task reminders
- Protected WhatsApp simulator for safe testing